SYSTEMS IN ACTION

HOW I SUPPORT BUSINESSES

Most businesses reach a point where "the way we’ve always done it" no longer scales. You’re hiring and winning, but the day-to-day feels like a game of catch-up because your "secret sauce" is trapped in people’s heads rather than in a system.

I help businesses solve this by playing three roles:

The Architect: I design your operational blueprints, mapping out workflows to ensure your team never has to "make it up as they go."

The Librarian: I curate your institutional knowledge, turning scattered files and tribal knowledge into a structured, searchable command center.

The Automator: I build the engine, replacing manual, high-friction tasks with streamlined digital systems that handle the heavy lifting.

The Result: You stop firefighting the "how" of the business and start focusing on your next level of growth.

I turn operational debt into a scalable asset. If you’re ready to build a foundation that actually supports your ambition, let’s talk.

KEY IMPACTS

Cost Savings Achievements:

• Conducted a comprehensive analysis of 75 copier toner models across three vendors, identifying an optimal brand that delivered 30% in savings.

• Negotiated contract pricing with a major office supply vendor saving up to 50% on many items.

• Secured a 25% organization-wide UPS discount resulting in significant cost savings. 

• Company Retreat: Proposed a mountain cabin getaway in place of a local hotel, enhancing employee morale and achieving significant cost savings. 

Process Improvements:

• Appointed COVID-19 Task Force Lead. Collaborated with regional terminal managers to develop critical processes and procedures. Led task force meetings, drafted all correspondence, communicated updates to 200 employees, and managed all related documentation.

• Led the implementation of a company-wide Google Form for daily COVID-19 health assessments. This solution enhanced employee convenience, streamlined data collection, and significantly improved tracking efficiency.

• Developed a marketing asset management SOP, improving resource organization and accessibility.

• Streamlined employee onboarding. Responsible for onboarding new employees which includes business cards,    company phone, updating company directory, and building access. 

• Redesigned ticket management for 400+ season tickets, reducing loss and increasing utilization by 100%.

• Implemented office-wide antivirus software rollout, addressing critical security gaps and enhancing system protection.

Early Career:

• Founded and operated a state-licensed childcare business, later expanding to a commercial center in a business district. Navigated stringent state regulations, ensuring full compliance with licensing, safety, and staffing standards while managing daily operations, enrollment, and parent relations. 

DELIVERABLES

Tap to Open My Work

Project Management Deliverables

click link to open Google Drive "Project Management" Folder

Google Workspace / Microsoft 365

click link to open Google Drive "MS365 GWS" Folder

Branding  |   Marketing |   Websites Deliverables

click link to open Google Drive "Branding" Folder

Custom Operational Systems: $900 – $2,500 (Price varies based on workflow complexity and depth of automation)

What’s Included:

Phase 1:  A complete audit of your current workflow and the design of a streamlined, logical system.

Phase 2:  Organizing your "tribal knowledge" into a searchable command center so your team stops chasing updates.

Phase 3:  Building the custom tools and automated workflows that eliminate manual friction.

Launch & Onboarding  Guided team training and minor tune-ups after go-live to ensure 100% adoption.

Ops Support Day: The Discovery Intensive

$700

A deep-dive "Discovery Day" spent inside your business. I identify the "cracks" in your operations and provide you with a documented roadmap for the most effective next steps. If you choose to move forward with a Custom Operational System build, the cost of this Discovery Day is credited toward your project. 

Retainer: Ongoing Partnership

• Strategic Maintenance ($1,400/mo) Perfect for maintaining structural integrity. Includes system audits, minor automation tweaks, and keeping the Knowledge Hub updated. Includes up to 2 days of dedicated operational oversight per month.

• Growth Partnership ($2,800/mo) For businesses in active expansion. Includes the architectural design and build of new workflows, monthly operational reviews, and priority automation builds. Includes up to 4 days of active architectural design and system expansion per month.

Day Rate: Incremental Improvement

$800

Additional focused support days to continue reducing friction, refining your "Knowledge Hub," or building out new automated modules as your needs change.

REACH OUT TODAY